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Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell or disclose personal information that identifies you to a third party sources.From time to time we may send you an email newsletter if you accepted it. If you do not wish to receive these emails, let us know and we’ll remove you from our list.

Returns & Exchanges Policy

We do not accept returns on personalized items. 
If there is a material defect or maker error including spelling errors etc please email us as soon as possible and we will work with you to exchanged the item right away.Items must be in their unused, original condition for a refund or exchange. If you have received an item that is broken or defective, please let us know and we will work with you to correct the situation. Shipping charges are non refundable.

If you decide to return a product, please send us an email at info(at)handcrafted-leather.com. In this email please provide your order number. Mail your items to the address below:

VANCA CRAFT INC.
Attn:Kon Tanaka 
1-23-24 Higashinakayama Funabashishi 
Chibaken Japan. zip:273-0036 
TEL:(+81)047-336-1345 
FAX:(+81)047-335-6033
email:info(at)handcrafted-leather.com